The successful Data Entry Officer will, among other roles:
Maintain databases by entering new and updated customer and account information.
Prepare source data for computer entry by compiling and sorting information.
Establish entry priorities.
Process customer and account source documents by reviewing data for deficiencies.
Resolve deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintain data entry requirements by following data program techniques and procedures.
Verify entered customer and account data by reviewing, correcting, deleting, or reentering data.
Combine data from both systems when account information is incomplete.
Purge files to eliminate duplication of data.
Test customer and account system changes and upgrades by inputting new data.
Secure information by completing data base backups.
Maintain operations by following policies and procedures and reporting needed changes.
Maintain customer confidence and protects operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Data Entry Officer Qualifications / Skills:
Organization skills
Quick typing skills
Attention to detail
Computer savvy
Confidentiality
Thoroughness
Education and Experience Requirements:
High school diploma or equivalent
Data entry experience or related office experience
Some basic computer courses may be preferred by some employers
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